Digital Banking
Introduction
Digital banking refers to the automation and digitization of all traditional banking activities, services, and operations. It enables customers to access financial services online through websites, mobile applications, and digital platforms—eliminating the need for physical branch visits.
Digital banking integrates technology, data analytics, and cybersecurity to offer convenient, efficient, and secure banking experiences. It includes functions such as money transfers, bill payments, account management, loan applications, investment tracking, and personalized financial services.
Key Components of Digital Banking
1. Online Banking Platforms
Provide customers with access to banking services through web portals.




